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Delivery Information

UK Mainland delivery is FREE OF CHARGE for any order over £150 excluding any wine on special offer, e.g: Mixed Cases where the charge is a flat fee of £9 be it for one case, or several, En Primeur Offers (when delivery is charged upon release).

Please contact us for further details or for delivery charges outside the UK Mainland.

Delivery times

Deliveries are sent on a next day service via courier. This does not mean we will always be able to deliver the next day. We aim to get deliveries out as soon as possible, but obviously wines can go out of stock from time to time. Should the delay be more than a few days we will contact you to advise a delivery estimate. If you need the wine for a particular date, or before a particular date please make sure you mention this in the comments section when placing your order. Actual time of delivery is based upon 9am-5.30pm unless premium services are paid for; likewise Saturday delivery is only available for an extra £15.

What about if no one is home to meet the courier?

If no one is home, the courier will leave a card to say she/he has been. Alternatively, you may authorize the courier to leave the order in a certain place. There is a textbox in the shopping checkout where delivery instructions can be left should no one be home to meet the courier. Let us know if you want the courier to leave your order in a certain spot (e.g. at back door or in shed etc).

IMPORTANT NOTE: if a request is made for wine to be left unattended, NYWines cannot be held responsible if the wine goes missing after the courier has delivered it.

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